CRM Telephony
Utilize Integra CRM's industry-leading telephony capabilities to elevate customer interaction to the next level. Stay connected with your customers by simply clicking the call icon.
Make the Right Call. Everytime You Call.
Why use a phone when you can get a whole call center for your business? Rent local phone numbers, create internal phone number extensions for your employees, set up call queuing and forwarding - all with Integra Telephony.
It Works Right Out of the Box.
Already being a part of Integra, our Telephony requires no additional software or hardware - just your laptop and a headset. Rent as many local numbers as you need to equip your sales team and start calling!
Turn Cold Calling Into Hot Selling.
Reach out to your clients in the most organic way - just give them a call from your local Integra phone number! As you’re speaking with a client on the phone, you can easily update their profile on the go in your Integra CRM and get ready to close the deal!
Our Telephony is best choice to your CRM.
Every call you make or receive can be recorded and added to the respective deal card. Incoming calls are automatically forwarded to a sales rep responsible for a particular lead or client.
Advanced Telemarketing Capabilities.
There’s so much more you can do with Integra Telephony integration besides making calls. You can run an automatic dialer and call lists, install a callback widget on your website, send callback requests, use voice broadcasts and SMS texts - all to help you generate, qualify and nurture leads.
Voice-Based Marketing Automation.
Integra Telephony is a complete VBMA suite capable of call tracking, call routing and forwarding, call screening, call transcription, call recording.
Smart Telephony for Exceptional Customer Service.
Use Integra Telephony to provide outstanding phone-based customer service. Enable IVR (interactive voice response) to handle support calls more efficiently, use smart routing to distribute the workload more evenly, measure customer satisfaction via client call quality evaluation.